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The AMFITEATRU ECONOMIC journal
2004 - 2013
from Academy of Economic Studies - Bucharest, Romania EDIRC .
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Volume 11, issue Number Special 3 , 2009
The "illuminating" crisis pp. 644 Lauren?iu T?chiciu Prudent Intesting? The Credit Crisis of August 2007 Mainsail II Siv-Lite, and the State Cash Investment Pool pp. 645-666 Richard H. Borgman Some Aspects of the Economic Crisis pp. 667-674 Horst Todt How Deep and How Long Could Be the Recession in Romania pp. 675-683 Lucian Liviu Albu and Vasile DINU The Subprime Crisis and the European Banking Sector: the Renewal of Universal Banks? pp. 684-697 Elisabeth Paulet Business-Cycle Asymmetry and Causality Between Foreign Direct Investment and Fixed Capital Formation pp. 698-721 Kuan Min Wang , Yuan-Ming Lee and Thanh-Binh Nguyen Thi The Real Economy and Competition Policy in Periods of Retrenchment pp. 722-734 Gheorghe Oprescu , Daniela Eleodor and Russell Damtoft The Global Financial Crisis: Management of Deficits and Debts pp. 735-750 Constantin Ciutacu , Luminita Chivu and Raluca Ioana Iorgulescu The Impact of the Global Crisis on SME and Entrepreneurship Bahavior -Romania and Finland Cases pp. 751-762 Carmen N?stase and Miika Kajanus Volume 11, issue 26 , 2009
Dimensions of Quality in Services pp. 243-245 Vasile DINU Performance Assessment of the Training Service Providers in Romania related to the Criteria of the Common Quality Assurance Framework pp. 247-259 Marieta Olaru , Felicia Albescu , Dorel Paraschiv , Ghiorghita Stoleriu and Claudia Adriana Langa Methodology to evaluate the Quality of Public Services pp. 260-270 Catalin Popescu , Tatiana Cucu , Luminita Ion-Boussier , Jean-Marie Boussier and Augustin Mitu Analysis of Service Quality Management in the Materials Industry using the BCG Matrix Method pp. 270-276 Adrian Ioana , Vasile Mirea and Cezar Balescu Responsiveness of Health Systems: a Barometer of the Quality of Health Services pp. 277-287 Ana-Lucia Ristea , Ion Stegaroiu , Valeriu Ioan-Franc and Vasile DINU Customer Loyalty and its Determinants in a Banking Services Environment pp. 288-297 Alina Filip and Laurentiu-Dan Anghel Study regarding Customer Perception of Healthcare Service Quality in Romanian Clinics, Based on their Profile pp. 298-304 DAN (PREJMEREAN), Mihaela Cornelia and Simona Vasilache Quality Assesment of Social Public Services pp. 305-313 Nicolina Racoceanu , Aniela Matei , Bertha Sanduleasa and Mihaela Ghenta Major Change in the Quality Management of the Qualitative Market Research pp. 314-322 Carmen Balan Managing Process Performance and Quality for Sustainability in the Service Organizations pp. 323-329 Carmen Paunescu ECOROM – Indicators System Proposal of Quality Certification in Ecotourism pp. 330-338 Hornoiu Remus , Tanase Mihai Ovidiu and Puiu NISTOREANU Considerations regarding the Performance Improvement of the Hospital Healthcare Services from Romania by the Implementation of an Integrated Management System pp. 339-345 Lelia Voinea and Rodica Pamfilie Quality Characteristics and Metrics related to M-Learning Process pp. 346-354 Paul Pocatilu and Catalin Emilian Boja Standards and Costs for Quality Management of E-Learning Services pp. 355-363 Marian Stoica and Bogdan Ghilic-Micu Operational Risk Assesement Tools for Quality Management in Banking Services pp. 364-372 Mihaela Alina Dima Managing Service Quality within the Knowledge-Based Economy: Opportunities and Challenges pp. 373-382 Ion Plumb and Andreea Zamfir The Quality of Educational Services in Higher Education – Assurance, Management or Excellence? pp. 383-392 Roxana Sârbu , Anca Gabriela Ilie , Antonia Cristiana Enache and Dan Dumitriu Empirical Survey Regarding the Quality Costs in the Romanian Services Companies pp. 393-401 Mariana Glavan , Madalina Dumitru and Mihaela Dumitrana Using the European Model of Total Quality Management to assess the Performance of Organizations. Case Study on Educational Services pp. 402-411 Maria Ioncica , Iolanda Magdalena Negoita , Eva-Cristina Petrescu and Diana Ioncica Considerations Regarding Quality Management in Services as a Marketing Instrument for Increasing Customers’ Satisfaction in Tourism Products pp. 412-418 Nicolae Teodorescu , Aurelia–Felicia Stancioiu and Augustin Mitu The Survey of the Service Quality. Application to a Hotel using the SERVQUAL Model pp. 419-428 Olimpia State and Nicolae Istudor The Quality Management of the Services of Scientometric Quantification of the Research of the Members of the University Community Deployed within the „e-UnivRoScient” Concept pp. 429-440 Ionescu Bogdan , Ionescu Iuliana , Dumitru Valentin and Gorgan Vasile Customer Contribution to improving Service Quality in the Hospitality Industry pp. 441-450 Dragos Constantin Vasile The Reasssesment of the Service Quality System within the Romanian Hotel Industry – a Premise for Increasing the Competition of the Tourist Offer pp. 451-461 Adriana Anca Cristea Hospetitiveness – the Empirical Model of Competitiveness in Romanian Hospitality Industry pp. 462-472 Radu Emilian , Claudia Elena Tuclea , Madalina Lavinia Tala and Catalina Nicoleta Brîndusoiu Organizational Memory: an Approach from Knowledge Management and Quality Management of Organizational Learning Perspectives pp. 473-481 Marinela Vrîncianu , Liana Anica-Popa and Ionut Anica-Popa Reliability and Flexibility in the Quality Management of Tourism Products pp. 482-493 Pavel Stanciu and Cristian Valentin Hapenciuc Optimal Diversification in Allocation Problems pp. 494-502 Ion Purcaru Using Sustainable Development Indicators in the Quality Management of Service Activities. Case Study: Veolia Environnement pp. 503-510 Catalin Florin Seichea Estimating the Total Factor Productivity in Romanian Economy pp. 512-521 Emilian Dobrescu Some Thoughts on Financial Innovation and Financial Crises pp. 522-532 Giovanni Palmerio Measuring the Managerial Potential pp. 533-548 Ion Gh. Rosca and George Moldoveanu Constructive Deviance, Destructive Deviance and Personality: How do they interrelate? pp. 549-564 Moran Bodankin and Aharon Tziner Growth and Profitability in Portuguese Companies: a Dynamic Panel Data Approach pp. 565-573 Zelia Serrasqueiro Quality Assurance in the Japanese Universities pp. 574-584 Sorin-George Toma and Shinji Naruo Cruise Crimes: Economic-Legal Issues and Current Debates pp. 585-596 Thomas R Panko , Babu P George and Tony L Henthorne Financing Options for Entrepreneurial Ventures pp. 597-604 Sonja Markova and Tatjana Petkovska-Mircevska Intergenerational Partnership in Research and Development Activity pp. 606-615 Gheorghe Zaman , Steliana Sandu and Irina Anghel Cost Analysis of Good Practice – a Case Study for Dentistry Services in Romania pp. 616-623 Dutescu Adriana , Ponorîca Andreea Gabriela and Stanila Georgiana Oana Ion N. Angelescu. The Founder of the Palace of the Academy of Commerce and the First Professor of History of Commerce pp. 624-629 Robert Christian Stefan Paiusan The German Quality of a Work about Quality pp. 630-634 Iacob Kerbalek The New Economy. The End of Certainties pp. 635-641 Mihaela Roxana Pivoda Volume 11, issue 25 , 2009
Reasons for a standardized approach of the occupations in the commercial field pp. 5-6 Vasile DINU The marketer-a complex specialist, a man of concept, decision and action pp. 9-20 Nicolae Alexandru Pop and Anca-Daniela Vl?doi Selling with entrepreneurial spirit: the salles entrepreneur pp. 21-28 Vasile DINU and Lauren?iu T?chiciu Marketing competencies of trade personnel pp. 29-40 Iacob C?toiu and C?lin Veghe? Contributions to understandingtoday's role of highly qualified commerce personnel pp. 41-50 Iacob Kerbalek The profile of the tourism information center officer in Romania pp. 51-60 Heike Bähre , Carmen Chasovschi and Carmen N?stase Traditional professions+ elements of tourist integrated development in rural areas pp. 61-68 Puiu NISTOREANU , Liliana Nicodim and T?nase Mihai Ovidiu Clarifications about the vocations and the occupations denomination from the hotels industry pp. 69-78 Nicolae Lupu and Andreea Marin-Pantelescu Employees competences-the success factor of commerce enterprises pp. 79-90 Cristinel Vasiliu Pleading for the management controller profession in the trade area pp. 91-102 Mihaela Dumitrana , Mariana Gl? van and Madalina Dumitru Particularities of retail occupations pp. 103-112 Tatiana Roxana Nae The challenges of the salles manager in the current business environment pp. 113-122 Mihaela Moise The student evaluation of teaching: its failure as a research program, and as an administrative guide pp. 125-150 Robert A. Sproule and C?lin Vâlsan The quadratic relationship between intangible assets and growth in Portuguese SMEs pp. 151-158 Paulo Macas Nunes and Alcina Almeida Assessment of the exchange rate convergence in Euro-candidate countries pp. 159-180 Daniel Stavarek Turning ideas into money. Which ideas and whom money? pp. 181-188 Andreea Vass The necessity for a diferent paradigm for economic development pp. 189-200 Nikola Yankov Foresight for restructuring R&D systems pp. 201-210 Mihai P?unica , Radu Gheorghiu , Adrian Curaj and Cosmin Holeab Enterpise resource planning deplozment guide pp. 213-222 Valentin Florentin Dumitru and Vasile Florescu A Special Teacher - Professor Eng. Iosif Ionescu-Muscel pp. 223-228 Viorel Petrescu A new exciting vision in the world of comodities pp. 229-232 Dumitru Dima Marketing and Customer Relationship Management pp. 233-236 Iacob C?toiu
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