Relationship banking: an old solution for the present crisis?

Paola Bongini, Maria Luisa Di Battista and Laura Nieri
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Paola Bongini: Università degli Studi Milano
Maria Luisa Di Battista: Università di Piacenza
Laura Nieri: Università di Chieti-Pescara

BANCARIA, 2009, vol. 5, pages 2-20

Abstract: The future of banking will be a return to the origin: increased lending activity, focus on SMEs and the importance of Relationship banking. A review of the literature of the last thirty years shows the success elements to develop the Rb even in the large banks operating internationally: the depth of the relation with the customers, both in terms of intensity of lending and scope, the ability to transform soft information in hard information; the attention to organizational aspects.

JEL-codes: G01 G21 L14 (search for similar items in EconPapers)
Date: 2009

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