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The Role of E-mail in Organizational Communication

Niculina Vârgolici
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Niculina Vârgolici: University of Bucharest

Manager Journal, 2008, vol. 8, issue 1, pages 22-29

Abstract: The present article aims to briefly describe the advantages of the e-mail communication, the constraints of such communication means, as well as a set of rules which should be complied with in order to ensure efficient organizational communication. The fact that communication is such a universal, normal, daily and natural can make us forget sometimes about its particular complexity. Every moment, people communicate with one another, meaning they exchange information, and for this they use various means. Electronic message is an invention which makes our life easier, shatters distances and inhibitions, helps us rediscover and open ourselves to others, casts loneliness away, can bring us closer, but also can set us apart, because it has its rules and traps, of which we should be aware. We consider that nowadays knowing the e-mail related conduit refers to more than simply avoiding long messages written in caps lock, as such can really make a difference between profit and loss. Communication is indispensable, but we should compare and view any information we receive and send with a critical sight.

Keywords: organizational communication; electronic support; digital signature; info-excess; netiquette. (search for similar items in EconPapers)
Date: 2008
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