How open source software works: "free" user-to-user assistance

Karim R. Lakhani and Eric von Hippel

Research Policy, 2003, vol. 32, issue 6, pages 923-943

Date: 2003
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Research Policy is edited by M. Bell, B. Martin, W.E. Steinmueller, A. Arora, M. Callon, M. Kenney, S. Kuhlmann, Keun Lee and F. Murray

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