Organisational Challenges of Implementing E-Business in the Public Services: The Case of Britain's National Mapping Agency

Francesca Andreescu
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Francesca Andreescu: University of Greenwich, UK

International Journal of E-Business Research (IJEBR), 2006, vol. 2, issue 4, pages 39-60

Abstract: Underpinning £136 billion of economic activity in the United Kingdom, Britain’s National Mapping Agency is a commercialising public sector organisation having trading fund status and existing in the intersection of two different spheres—the public and the private. Recognised as a leading participant in the geographic information industry, within which it is forging partnerships with key private sector companies, the organisation has enthusiastically grasped e-business as an all-embracing phenomenon and implemented a new strategy that transformed the way it did business. Drawing on longitudinal data gathered over a period of four years, this article explores the processes of strategic and organisational transformation engendered by e-business implementation in this organisation and discusses the successful elements, as well as some of the challenges to its change efforts.

Date: 2006
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Persistent link: http://EconPapers.repec.org/RePEc:igg:jebr00:v:2:y:2006:i:4:p:39-60

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