An Extrinsic and Intrinsic Motivation-Based Model for Measuring Consumer Shopping Oriented Web Site Success
Edward J. Garrity,
Joseph B. O’Donnell,
Yong Jin Kim and
G. Lawrence Sanders Additional contact information Edward J. Garrity: Canisius College, USA
Joseph B. O’Donnell: Canisius College, USA
Yong Jin Kim: Korea and State University of New York at Binghamton, USA
G. Lawrence Sanders: State University of New York at Buffalo, USA
Abstract:
This article develops a new model of Web IS success that takes into account both intrinsic and extrinsic motivating factors. The proposed model begins with the Garrity and Sanders (1998) model of technologic acceptance and develops an extended nomological network of success factors that draws on motivation and flow theory.