E-Government Strategies in Developed and Developing Countries: An Implementation Framework and Case Study
Y. N. Chen,
H. M. Chen,
W. Huang and
R. K.H. Ching Additional contact information Y. N. Chen: Western Kentucky University, USA
H. M. Chen: Shanghai Jiaotong University, China
W. Huang: College of Business, Ohio University, USA
R. K.H. Ching: California State University, USA
Abstract:
Given the fact that more and more governments invest heavily in e-government design and implementation, e-government has become an evolving and important research area in the IS field. Most, if not all, currently published e-government strategies are based on successful experiences from developed countries, which may not be directly applicable to developing countries. Based on a literature review, this study summarizes differences between developed/developing countries. It identifies key factors for a successful e-government implementation and proposes an implementation framework. As a demonstration, we follow the guidance of the proposed framework in conducting a case study to analyze the implementation strategies of e-government in developed and developing countries.