Job satisfaction, trade unions, and exit-voice revisitedKeith A. Bender () and Peter James Sloane Industrial and Labor Relations Review, 1998, vol. 51, issue 2, pages 222-240 Abstract: Many studies have found that unionized workers express less job satisfaction than nonunion workers. The "exit-voice" explanation of this phenomenon is that dissatisfied nonunion workers tend to quit, whereas dissatisfied union workers tend to remain in their jobs and express their complaints through various voice mechanisms provided by their union. Furthermore, this "voiced" dissatisfaction, animated by the hope of effecting change, is said to be distinct from "genuine" dissatisfaction. This study, the first to examine the exit-voice issue in Britain, expands on the set of independent variables used by similar North American and Australian studies. When they control for industrial relations climate, the authors find that the negative relationship between unionization and satisfaction dwindles to insignificance in many cases. They conclude that union workers' relative dissatisfaction is in most cases entirely "genuine" and stems from poor industrial relations or from unions forming where satisfaction would be low anyway. (Abstract courtesy JSTOR.) Date: 1998 There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: http://EconPapers.repec.org/RePEc:ilr:articl:v:51:y:1998:i:2:p:222-240 Ordering information: This journal article can be ordered from Access Statistics for this article Industrial and Labor Relations Review is edited by Tove Hammer More articles in Industrial and Labor Relations Review from ILR Review, ILR School, Cornell University |
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