Incorporating Service Quality into Yardstick Regulation: An Application to the Peru Water Sector

Chen Lin () and Sanford Berg ()

Review of Industrial Organization, 2008, vol. 32, issue 1, pages 53-75

Keywords: Data envelopment analysis (DEA); Malmquist productivity index; Service quality; Yardstick regulation; K23; L51; L95 (search for similar items in EconPapers)
Date: 2008
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