The Organizational Effectiveness Menu: A Device for Stakeholder Assessment

Kenneth L Kraft and Lawrence R. Jauch
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Kenneth L Kraft: University of Tampa
Lawrence R. Jauch: Northeast Louisiana University

American Journal of Business, 1992, vol. 7, issue 1, pages 18-23

Abstract: A procedure to assess organizational effectiveness is proposed in this paper. An OE ÒmenuÓ of options is set out by which organizational performance can be measured. By using such a menu, managersÕ decision making, planning, and communicating with internal and external constituencies can be enhanced.

Keywords: Management; performance measurement (search for similar items in EconPapers)

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