Causes, Consequences and Management of Anger in the present Recession

Ramesh G. ()
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Ramesh G.: Department of Commerce, SRM University, Kattankulathur, 603203 (T. N.), INDIA

Advances In Management, 2009, vol. 2, issue 11

Abstract: With the uncertainty inherent in the business world, there is an attempt among organisations to move into the new economy and to adjust to the shifts in global business strategies. They have to run fast just to survive and keeping a step ahead of the competitors. The aim to reach the top faster has resulted over stressed employees working endlessly for the completion of jobs in time. In many organizations, jobs have become more complex and round-the-clock working is a common practice for professionals across all functions. When organizations are responding more rapidly to market pressures by developing mass customization processes, it creates and increases the pressure of employees. This work pressure results in anger which affects their professional as well as personal lives. Ignoring the existence and the seriousness of anger can result into serious complications and even long-term ailments. Hence there is a desperate need to minimize such ailments, keep damages at low and pave way for overall well being and productivity of the employees. Anger is a deluded and an unrealistic mind. It is a momentary temptation and madness. In a work place, anger is experienced by all. In the present complex work environment, anger is a common human emotion felt by people more often than they would like to admit. The causes of anger are many and varied in nature. Anger is generally resulting from both internal things and external events. Anger is a choice. It is a normal human behavior. However, when it gets out of control, it leads to problems of work and personal relationship outside the job. An employee can respond to anger in three major ways suppressing, expressing and calming. Controlling the anger of employees at work place is not a easy task. It requires determined commitment, honesty and tremendous inner strength of people. The anger management strategies encompass three stages of controlling and managing anger: Management before anger arises, at the moment of anger and after the angry event. Organizations must choose to support the employees especially in the present recession- hit troubled times dispel their angry feelings and motivate them for a better show of performance.

Date: 2009

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