Organizational Effectiveness: Identifying Communication Challenges faced by Software Engineers working in the IT Organizations in India

Neera Jain (), Anjanee Sethi and Shyamli Rathore
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Neera Jain: Business Communication, Management Development Institute, P.O. Box 60, Sukhrali, Mehrauli Gurgaon Road, Gurgaon, 122 001, INDIA

Advances In Management, 2009, vol. 2, issue 5

Abstract: As an information society takes shape, propelled by rapid changes in information and communication technology, organizations today constantly grapple with the daunting challenge to make communication effective for overall Organizational Effectiveness . Today’s IT organizations in India have to come to terms with a diverse work culture across countries, a global workforce and increased complexity of work that requires more coordination and interaction, simultaneous distributed work process as well a much faster pace of work. It is in this context that the study attempts to address the communication challenges faced by the Software Engineers working in leading IT organizations in India. The current study proves as a starting point for thinking about innovative ways to overcome the challenges faced in an IT enabled environment. Further, researchers must account the limitations of the theories designed for face-to-face communication when they explain the challenges in mediated communication in organizations.

Date: 2009

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