The Importance of Organizational Culture and Knowledge Management for the New Financial Services Development Efficiency

Mojca Nekrep
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Mojca Nekrep: Maribor insurance company, Slovenia

Management, 2010, vol. 5, issue 1, pages 021-036

Abstract: In this paper the influence of organizational culture and knowledge management for the success of new financial services development is discussed. We represent the innovation model for efficient financial services development, in which the development process and supported factors are included. The results of the study, based on a sample of financial institutions in Slovenia, show the importance of the direct and indirect influence of organizational culture and knowledge management or the success of new financial services.

Keywords: organizational culture; knowledge management; innovation model; new financial services development (search for similar items in EconPapers)
Date: 2010
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