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ESTIMATE AND ANALYSIS OF VOCATIONAL TRAINING SCHOOL (IEK) STUDENTS’ SATISFACTION REGARDING THE QUALITY OF STUDIES PROVIDED BY THESE SCHOOLS

Sofia Anastasiadou (), Thomas Fotiadis, Lazaros Anastasiadis, George Iakovidis, Xristina Fotiadou and Chrysanthi Tiliakou
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Sofia Anastasiadou: University of Western Macedonia, Greece
Thomas Fotiadis: Democritus University of Thrace, Greece
Lazaros Anastasiadis: Political Scientist, Greece
George Iakovidis: School of Pedagogical and Technological Education (ASPETE), Greece
Xristina Fotiadou: University of Western Macedonia, Greece
Chrysanthi Tiliakou: University of Western Macedonia, Greece

Scientific Bulletin - Economic Sciences, 2016, vol. 15, issue 2, pages 38-45

Abstract: Measuring students’ satisfaction renders great service to the post-secondary educational institutions, since it offers the possibility to detect the strengths and weaknesses of these institutions and determine the areas that should be improved. Students’ satisfaction goes beyond teachers’ evaluation, which is a short sighted perspective, and includes wider concepts of students’ learning experience. In this context, knowing the degree of satisfaction is not enough. What is rather important is to comprehend the factors contributing to this satisfaction. The present survey aims at revealing the causes leading to IEK students’ satisfaction or obstructing it. The research was carried out at IEK of West Macedonia, Greece and the research tool used was SEVQUAL. Moreover, Analyse des Correspondences was used for data analysis. Results relating to students’ satisfaction and quality of studies were not encouraging. Finally, problems affecting the quality of studies came forward.

Keywords: Vocational Training; School students; Satisfaction. (search for similar items in EconPapers)
JEL-codes: A14 A22 P36 (search for similar items in EconPapers)
Date: 2016
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