Rola Internetu w realizacji działań marketingowych firmy i zdobywaniu nowych segmentów klientów
Małgorzata Grzywińska-Rąpca and
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Małgorzata Grzywińska-Rąpca: Uniwersytet Warmińsko-Mazurski w Olsztynie
Mariola Grzybowska-Brzezińska: Uniwersytet Warmińsko-Mazurski w Olsztynie
Collegium of Economic Analysis Annals, 2016, issue 40, pages 333-342
In the information society, which is developing dynamically and which accepts virtual communication and consumption, the effectiveness of e-marketing in business should be studied. The problem of online business activity is particularly important in the SME sector. This article attempts to analyse and evaluate the activities of companies in terms of the creation of their e-image, taking into account their size. Only 20% of companies in 2014 use social media to communicate with their clients. Electronic marketing tools are used by SMEs to a small extent and are not sufficient to gain new customer segments.
Keywords: social media; e-image; e-communication (search for similar items in EconPapers)
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Persistent link: http://EconPapers.repec.org/RePEc:sgh:annals:i:40:y:2016:p:333-342
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