Physical vs. Virtual Information Search and Purchase in the Buying Behavior of Polish Young Consumers
Radoslaw Macik and
Dorota Macik Additional contact information Radoslaw Macik: Maria Curie-Sklodowska University in Lublin, Poland
Dorota Macik: School of Finance and Management, Warsaw, Poland
Abstract:
This paper investigates selected internal and external to the consumer factors influencing young consumers’ choices of physical or virtual channels for information search and purchase. Situations of channel lock-in and channel change between the mentioned phases of the buying process are described and their antecedents investigated. Perceived channel characteristics for information search and purchase, consumer decision-making style profile and information technology adoption level are considered to influence consumer choices in this case. Structural equation modeling has been used to analyze the gathered data – 5 models have been assessed.
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