Abstract:
This study aims at producing an inventory of consumer-oriented practice examples, both inside and outside LNV, which may be considered in the context of broad public involvement in policy. Interviews formed the basis for the study, which reflects the thoughts of 21 interviewees professionally involved in policy-making. The participants are employed in eight different ministries. They were asked about current intentions and ideas about engaging citizen-consumers in policy and what initiatives and concrete actions are being taken.