Abstract:
The problems/need for representation and participation reported by workers vary acrossworkplaces and by types of jobs. Workers with greater workplace needs are more desirous ofunions but their preferences are fine-grained. Workers want unions to negotiate wages andwork conditions and for protection but do not see unions as helping them progress in theircareers. Many workers see no major workplace problems that would impel them to form orjoin unions. Unionism raises reported problems while firm-based non-union channels ofvoice reduce reported problems, but unions that work effectively with management and thosethat have sufficient strength to be taken seriously by management reduce the number ofproblems at union workplaces.