Strategic performance management in practice: advantages, disadvantages and reasons for use
K. Kourtit and
A. de Waal Additional contact information K. Kourtit: Vrije Universiteit Amsterdam, Faculteit der Economische Wetenschappen en Econometrie (Free University Amsterdam, Faculty of Economics Sciences, Business Administration and Economitrics
Abstract:
Despite the fact that in recent years strategic performance management (SPM) has attracted much research interest, the question remains whether it has brought added value to organizations. This paper tries to identify the advantages, disadvantages and reasons for use of SPM which organizations have experienced in practice. Based on literature research and interviews at seventeen prominent Dutch organizations, four main advantages, two main disadvantages and two main reasons for use were discovered. With the research results, management can convince organizational members that SPM is indeed beneficial for the organization.