Branch banking networks assessment using DEA:A benchmarking analysis
Aude Hubrecht-Deville ()
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Aude Hubrecht-Deville: Université de Bourgogne
Working Papers CREGO from Université de Bourgogne - CREGO EA7317 Centre de recherches en gestion des organisations
This paper presents a benchmarking analysis of the branches and regional banks of a large French banking group. The analysis focuses on the operational performance. Starting from an “individual” diagnostic at the branch level, a “network” diagnostic is developed at the regional banks level. The variations of performance are discussed within each regional bank and from one regional bank to another by using a DEA (“Data Envelopment Analysis”) approach. This approach allows to develop a synthetic index called the technical inefficiency score. Results reveal that 30% of these branches are efficient. Special emphasis is placed on quantifying the productive gains at the regional banks level and on practicing intra- and inter regional banks benchmarking.
Keywords: productivity; benchmarking; aggregate measure; branches; banking network. (search for similar items in EconPapers)
JEL-codes: G21 M19 (search for similar items in EconPapers)
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Persistent link: http://EconPapers.repec.org/RePEc:dij:wpfarg:1071103
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Angèle Renaud, CREGO, 2 Bd Gabriel, BP 26611, 21066 Dijon Cedex, France
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