Integrated Scenario-based Design Methodology for Collaborative Technology Innovation

Fabrice Forest, Olivier Lavoisy () and Valérie Chanal ()
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Fabrice Forest: PACTE - Politiques publiques, ACtion politique, TErritoires - CNRS : UMR5194 - Université Pierre Mendès-France - Grenoble II - Institut d'Études Politiques de Grenoble - Université Joseph Fourier - Grenoble I
Olivier Lavoisy: PACTE - Politiques publiques, ACtion politique, TErritoires - CNRS : UMR5194 - Université Pierre Mendès-France - Grenoble II - Institut d'Études Politiques de Grenoble - Université Joseph Fourier - Grenoble I
Valérie Chanal: PACTE - Politiques publiques, ACtion politique, TErritoires - CNRS : UMR5194 - Université Pierre Mendès-France - Grenoble II - Institut d'Études Politiques de Grenoble - Université Joseph Fourier - Grenoble I

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Abstract: The paper presents a scenario-based methodology developed and tested throughout cooperative research and development projects. It is aimed at supporting information technology innovation with an end-to-end Human and Social Sciences assistance. This methodology provides an integrated approach combining a vision of the potential users, business aspects and technological challenges throughout the design process. An original combination of different methods is proposed and experimented: user-centred design, scenario-based design, user and functional requirements analysis, business value analysis, user acceptance studies, and visualization methods. This methodology has been implemented in three European R&D projects, in the domain of the telecommunications and Internet infrastructure. The key contributions of this approach are that it unifies brings together visions of the users, potential business value and technology challenges thanks to scenario construction.

Keywords: Scenario-based design; user requirements; business economics; functional requirements; visualization (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-ino, nep-knm, nep-pke and nep-ppm
Date: 2009-12
Note: View the original document on HAL open archive server: http://halshs.archives-ouvertes.fr/halshs-00417935/en/
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Published - Presented, The Future of Innovation (ISPIM - International Journal of Innovation Management), 2009, Vienne, Austria

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