The Patient as a construction and a non-participant member of a change-process

Carina Beckerman ()
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Carina Beckerman: Dept. of Business Administration, Stockholm School of Economics, Postal: Stockholm School of Economics, P.O. Box 6501, SE-113 83 Stockholm, Sweden

No 2007:4, Working Paper Series in Business Administration from Stockholm School of Economics

Abstract: The contribution of this paper is a discussion about how the patient as a phenomenon is constructed and used by employees for different purposes, enabling and inhibiting change. The results are based on a three year case study in which data has been collected with interviews and observations. They have then been analyzed and interpreted within a framework consisting of theories about thinking collectives, structuration, information and knowledge management. The findings indicate that “the patient” has implications for how project management is conducted and a patient record upgraded at the anesthesia and intensive care unit of a hospital.

Keywords: the patient; anesthesia information management; constructionism; thinking collectives; knowledge management; structuration. (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-knm and nep-ppm
Date: 2007-03-01, Revised 2007-08-17
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