Consumer Loyalty in the Swedish Pharmaceuticals Market
David Granlund () and
Niklas Rudholm ()
Additional contact information David Granlund: Department of Economics, Umeå University, Postal: S 901 87 Umeå, Sweden
Niklas Rudholm: Department of Economics, Dalarna University, Postal: SE-781 88 Borlänge, Sweden
Abstract:
The purpose of this paper is to test if consumer loyalty is stronger toward brand name pharmaceutical products and branded generics as compared to "true" generics in the Swedish pharmaceuticals market. The results show that consumers are equally loyal toward brand name pharmaceuticals and branded generics, while substantially less loyal toward generics. The results thus seem to give support to the idea that brand name recognition is important in creating consumer loyalty toward pharmaceutical products.
More papers in Umeå Economic Studies from Umeå University, Department of Economics Address: Department of Economics, Umeå University, S-901 87 Umeå, Sweden Contact information at EDIRC. Series data maintained by Kjell-Göran Holmberg ().
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