Productivity Measurement and Enterprise Bargaining in the Public Sector - The Local Government Perspective

A. Hodgkinson

Economics Working Papers from School of Economics, University of Wollongong, NSW, Australia

Abstract: The introduction of efficiency improvements and enterprise bargaining into local authorities has been severely hampered by a failure to agree on a method of measuring service productivity. This paper develops an outcomes measure of productivity which, it argues, meets both externally imposed cost-efficiency requirements and clients' needs for service effectiveness in terms of quality and equity in delivery.

Keywords: BARGAINING; PRODUCTIVITY; EFFICIENCY (search for similar items in EconPapers)
JEL-codes: J52 J24 L8 (search for similar items in EconPapers)
Date: 1997

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