Strategies for Implementing Change: An Experiential Approach

J. Scott Armstrong ()

General Economics and Teaching from EconWPA

Abstract: An attitude survey and a role-playing case were used to identify the typical approaches people use to implement important changes in organizations. This typical strategy, suggested or used by over 90% of the subjects, was not successful in producing change in any of the fourteen role-playing trials. However, with ten minutes of instruction in the ”Delta Technique,” 86% of the subjects were successful in introducing change in another fourteen role-playing trials. The ”Delta Technique” consists of simple rules drawn from half a century of research.

Keywords: strategies; change; delta technique (search for similar items in EconPapers)
JEL-codes: A (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-bec
Date: 2004-12-10
Note: Type of Document - pdf; pages: 14
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Persistent link: http://EconPapers.repec.org/RePEc:wpa:wuwpgt:0412026

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