Best Practice Benchmarking in Financial Services

Abstract: This article summarises a wider report on the current state of best practice benchmarking in UK and US commercial banking.

Keywords: Banks; competition; IT innovation (search for similar items in EconPapers)
JEL-codes: L (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-fin and nep-ind
Date: 2002-11-10
Note: Type of Document - pdf; to print on HP/PostScript/Franciscan monk; pages: 5

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http://129.3.20.41/eps/io/papers/0211/0211016.pdf (application/pdf)

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