Economics at your fingertips  

Control and Assurance in E-Commerce: Privacy, Integrity, and Security at eBay

Rong-Ruey Duh, Shyam Sunder () and Karim Jamal

Yale School of Management Working Papers from Yale School of Management

Abstract: Concern about privacy, integrity, and security of online transactions hampers absorption of e-commerce technologies as a normal way of doing business. To gain acceptance and trust of their participants, all organizations much achieve control or expectations equilibrium - a state where participants choose to do what others expect of them. Establishing control in e-commerce requires us to expand the traditional view of internal control to encompass the activities of customers, suppliers, and other "outside" users of their electronic platforms. We present a framework for analyzing control in online auctions. Privacy, authentication, and denial-of-service attacks are three classes of risk especially prevalent in e-commerce. Using the control practices of eBay as an illustrative example, we suggest possible ways of controlling these

Date: 2002-12-01, Revised 2003-01-01
References: View references in EconPapers View complete reference list from CitEc
Citations View citations in EconPapers (1) Track citations by RSS feed

Downloads: (external link) (application/pdf)

Related works:
Working Paper: Control and Assurance in E-Commerce: Privacy, Integrity and Security at eBay (2001) Downloads
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link:

Access Statistics for this paper

More papers in Yale School of Management Working Papers from Yale School of Management Contact information at EDIRC.
Series data maintained by (). This e-mail address is bad, please contact .

Page updated 2016-11-26
Handle: RePEc:ysm:somwrk:ysm316