The designing of warehouse management information system: a case study in helmet company

Nhat Quang Nguyen, Duc Duy Nguyen, Van Hoang Nguyen and Ngoc-Hien Do

International Journal of Services and Operations Management, 2025, vol. 51, issue 2, 172-189

Abstract: This study aims to improve the efficiency and effectiveness of warehousing activities and remove manual handling by designing and developing a warehouse management information system. Our methodology is based on the waterfall model with six steps: analysis, system design, implementation, integration, operation and maintenance. The system was formulated as Excel add-in, then developed as software using Python for front-end, JavaScript for backend, SQL for the database and Figma for the user interface. The system's efficiency is illustrated using a practical case study from a helmet company in Vietnam. The results show that the system satisfies the stakeholder's demand and improves warehousing activities such as long-life saving data in the system, real-time tracking, automatic updating, removing 100% input errors caused by human factors, reducing 90% time of report generating, and so on.

Keywords: warehouse management system; WMS; system design; helmet industry; digital transformation; management information system; barcode. (search for similar items in EconPapers)
Date: 2025
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