STUDENT PROTESTS IN UNIVERSITIES: EXPLORING THE MODEL FOR CRISIS MANAGEMENT, CRISIS LEADERSHIP AND ORGANIZATIONAL LEARNING
Shehla Najib () and
Rashidi. Z ()
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Shehla Najib: Assistant Professor and Head of BABS Program at SZABIST Karachi
Rashidi. Z: Associate Dean, SZABIST Karachi
IBT Journal of Business Studies (JBS), 2018, vol. 14, issue 1, 14-12
With the increasing number of crisis events occurring in higher educational institutions, crisis management has attracted research attention. This article focuses on student protests that were widely experienced throughout the university campuses in Pakistan. By adapting amultiple case study and Zdriaskiâ€™s â€˜Crisis Matrixâ€™ as the conceptual and analyticalframework, the researcher examines higher educational institutions real life experience withstudentâ€™s protests.The purpose of this qualitative study was to report descriptions of challenges and strategies as narrated by leaders who had experienced campus crisis with complete reflections on their leadership competencies and strategies used. Additionally, after managing the crisis comprehensive list of leadership competencies required fororganizational learning were explored. This study has value for practitioners whenorganizational learning is selected as an approach to organizational effectiveness speciallyduring challenging times when learning is promoted at all levels and aligned with the overallstrategic intent.
Keywords: : Crisis Management; Crisis Leadership; Leadership Competencies; Organizational Learning (search for similar items in EconPapers)
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Persistent link: https://EconPapers.repec.org/RePEc:aib:ibtjbs:v:14:y:2018:i:1:p:14-12
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