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Enhancing Workforce Satisfaction in Mongolia’s Civil Service: The Involvement of Leadership and Organizational Climate

Myagmarsuren Bolooj, Nomon Odmergen, Munkhdelger Tsevegjav and Purevdulam Altantsetseg
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Myagmarsuren Bolooj: Department of Public Administration, Business School, University of the Humanities, Ulaanbaatar, Mongolia
Nomon Odmergen: Business school of Mongolian National University, Ulaanbaatar, Mongolia
Munkhdelger Tsevegjav: Law school of CITI University, Ulaanbaatar, Mongolia
Purevdulam Altantsetseg: Business school of CITI University, Ulaanbaatar, Mongolia

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 8, 993-1006

Abstract: Purpose: The current study analyses the determinants of job satisfaction among Mongolian civil servants, focusing on the roles of organizational climate and leadership style. Design/Methodology/Approach: The study uses a survey of 330 civil servants and structural equation modeling (SEM) to analyze the connection between the workforce influence factors. Data were collected using nonprobability sampling from political, administrative, service, and unique civil service sectors. Findings: The results indicate that leadership and organizational climate significantly influence job satisfaction, with organizational climate as a mediator. Specifically, leadership style positively affects organizational climate (β = 0.784, p

Date: 2025
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