Knowledge, Attitude, and Practices (KAP) Of Carpal Tunnel Syndrome (CTS) Among Office Workers in UiTM: A Study Protocol

Shamsinar Ibrahim, Hasyimah Razali, Hanani Hussin, Tofan Agung Eka Prasetya and Ratih Damayanti
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Shamsinar Ibrahim: Management Department, Faculty of Business and Management, Universiti Teknologi MARA (UiTM), Kedah Campus, Malaysia
Hasyimah Razali: Management Department, Faculty of Business and Management, Universiti Teknologi MARA (UiTM), Kedah Campus, Malaysia
Hanani Hussin: Management Department, Faculty of Business and Management, Universiti Teknologi MARA (UiTM), Kedah Campus, Malaysia
Tofan Agung Eka Prasetya: Management Department, Faculty of Vocational, Universitas Airlangga (UNAIR), Surabaya, Indonesia
Ratih Damayanti: Management Department, Faculty of Vocational, Universitas Airlangga (UNAIR), Surabaya, Indonesia

International Journal of Research and Innovation in Social Science, 2025, vol. 9, issue 9, 3357-3366

Abstract: Carpal Tunnel Syndrome (CTS) is one of the most prevalent work-related musculoskeletal disorders, particularly among office workers who are exposed to prolonged computer use, repetitive hand movements, and non-neutral wrist postures. Despite its growing burden, there is limited evidence on the knowledge, attitudes, and practices (KAP) of office workers regarding CTS, especially within academic institutions. This study aims to evaluate the current level of knowledge, attitudes, and practices (KAP) toward CTS among office workers at Universiti Teknologi MARA (UiTM) and to identify the key sociodemographic and medical history factors that influence these indicators. A cross-sectional design will be employed, using a structured questionnaire adapted from validated KAP frameworks and guided by the Health Belief Model (HBM). The study population will consist of UiTM office workers selected through proportion sampling to ensure representation across 35 campuses. Data will be analyzed using descriptive statistics, chi-square tests, and regression models to explore associations between sociodemographic variables, medical history, and KAP outcomes. Preliminary findings suggest that while most office workers demonstrate moderate knowledge of CTS risk factors, there remain significant gaps in preventive practices such as regular breaks, ergonomic adjustments, and early medical consultations. The integration of the KAP model with HBM highlights how awareness and perception of susceptibility influence positive behavioral change. This study has important theoretical and practical implications, particularly in guiding workplace health promotion programs, ergonomic interventions, and awareness campaigns tailored to reduce CTS risk. Ultimately, it contributes to strengthening occupational health strategies within higher education institutions.

Date: 2025
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