From Overtourism to Regeneration: A Penta-Helix Governance Model for Sustainable Tourism in Bali

I. G. P. B. S. Mananda (), I. M. K. Negara, Y. Kristianto, I. G. K. H. Angligan and C. Deuchar
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I. G. P. B. S. Mananda: Tourism Faculty, Udayana Universty, Bali 80361, Indonesia
I. M. K. Negara: Tourism Faculty, Udayana Universty, Bali 80361, Indonesia
Y. Kristianto: Tourism Faculty, Udayana Universty, Bali 80361, Indonesia
I. G. K. H. Angligan: Tourism Program, The International Institute of Tourism and Business, Bali 80239, Indonesia
C. Deuchar: The New Zealand Tourism Research Institute, Auckland University of Technology, Auckland 1010, New Zealand

Tourism and Hospitality, 2025, vol. 6, issue 5, 1-34

Abstract: Destinations such as Bali face intensifying overtourism, which undermines ecological integrity, cultural authenticity, and local livelihoods. Traditional sustainable tourism approaches have proven insufficient, leading to calls for regenerative tourism that restores ecosystems and strengthens communities. This study examines how Penta-Helix collaboration can drive regenerative tourism, mitigate overtourism, and deliver sustainability outcomes. A mixed-methods design was employed. Survey data from 220 domestic and international visitors were analyzed using structural equation modeling (SEM–PLS) to test relationships among Penta-Helix collaboration, regenerative tourism, overtourism mitigation, and sustainability outcomes. To complement these findings, an analytic hierarchy process (AHP) was conducted with 30–40 key stakeholders drawn from 100 informants (government, businesses, communities, academia, and media) to prioritize mitigation strategies. SEM–PLS results indicate that Penta-Helix collaboration significantly enhances regenerative tourism practices (β = 0.62), which strongly reduce overtourism impacts (β = 0.58). Mediation tests reveal that overtourism mitigation is a key mechanism linking regenerative tourism to triple bottom line outcomes (economic, socio-cultural, environmental). AHP results show that carrying capacity enforcement and participatory governance emerge as the top-priority strategies, underscoring the dual importance of institutional policy and community empowerment. The findings advance theoretical debates by positioning regenerative tourism as a systemic innovation enabled by networked governance and operationalized through overtourism mitigation strategies. Practically, the study highlights the need for policy enforcement, participatory governance, and adaptive destination management to embed regenerative principles in overtourism hotspots.

Keywords: regenerative tourism; Penta-Helix collaboration; overtourism mitigation; sustainability outcomes; mixed-methods; Bali (search for similar items in EconPapers)
JEL-codes: Z3 Z30 Z31 Z32 Z33 Z38 (search for similar items in EconPapers)
Date: 2025
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