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The Restructuring and Re-Orientation of Civil Society in a Web 2.0 World: A Case Study of Greenpeace

Kiru Pillay and Manoj Maharaj
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Kiru Pillay: Council for Scientific and Industrial Research and University of Witwatersrand, Johannesburg, South Africa
Manoj Maharaj: University of KwaZulu-Natal, Durban, South Africa

International Journal of Cyber Warfare and Terrorism (IJCWT), 2015, vol. 5, issue 1, 47-61

Abstract: This study focuses on how civil society organisations strategically deploy Web 2.0 technologies for transnational social advocacy and the impact of this technology adoption on civil society organisations' roles, structure, and orientation. The global environmental justice organisation, Greenpeace is used as a case study. Greenpeace advocates for changes in environmental policy and behaviour, has been at the forefront of environmental issues, and has used the mass media as an effective campaigning tool. The key findings that emerged was that social media has become a key ingredient of Greenpeace's campaigning strategy and has been embraced at both a strategic and operational level. The emergence of a collaborative communications paradigm has necessitated a level of organisational introspection evidenced in both changes in the organisation's strategic planning processes and changes to the organisational structure.

Date: 2015
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