Exploring the Effectiveness of Online Role Play Simulations in Tackling Groupthink in Crisis Management Training
Lawrence Leung and
Additional contact information
Lawrence Leung: Hong Kong Police College, Hong Kong
Nancy Law: University of Hong Kong, Hong Kong
International Journal of Gaming and Computer-Mediated Simulations (IJGCMS), 2016, vol. 8, issue 3, 1-18
Crisis management in law enforcement contexts is considered to be a kind of Naturalistic Decision-making (NDM). In a NDM situation, crisis management personnel usually have to tackle highly fluid situations under great stress and uncertainty. It has been observed that a major challenge to the effective handling of crisis situations is the tendency for the personnel involved to ignore alternatives and make irrational decisions that, a phenomenon that the psychologist Janis (1972) refers to as Groupthink. This paper reports on the design of an online Role Play Simulation (RPS) for crisis management training and its implementation in in-service police training. The interactions of participants recorded during the RPS training were categorized using Bales' Interaction Process Analysis (IPA). The results show that participation in the RPS has positive effect on the reduction of Groupthink tendency.
References: Add references at CitEc
Citations: Track citations by RSS feed
Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 18/IJGCMS.2016070101 (application/pdf)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:igg:jgcms0:v:8:y:2016:i:3:p:1-18
Access Statistics for this article
More articles in International Journal of Gaming and Computer-Mediated Simulations (IJGCMS) from IGI Global
Bibliographic data for series maintained by Journal Editor ().