Towards a New Model of Co-Creation of Value in E-Learning Service Systems
Additional contact information
Lorna Uden: Staffordshire University, UK
International Journal of Interactive Communication Systems and Technologies (IJICST), 2011, vol. 1, issue 1, 36-49
Advances in information and communication technologies make e-learning an integral part of everyday life. An e-learning service can be viewed as a technology-based service system that provides educational value through instructor-learner interaction. However, little attention has been given to the services aspect of e-learning in scholarly literature. This paper examines how the conceptual framework of Service Science, Management, and Engineering (SSME), a new academic discipline also known as service science, can be applied to design innovative e-learning systems for higher education. The author introduces a service-driven model of e-learning that can be used to develop effective educational systems that will provide knowledge co-creation opportunities and meet the needs and expectations of learners in the 21st century.
References: Add references at CitEc
Citations: Track citations by RSS feed
Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 18/ijicst.2011010103 (application/pdf)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:igg:jicst0:v:1:y:2011:i:1:p:36-49
Access Statistics for this article
More articles in International Journal of Interactive Communication Systems and Technologies (IJICST) from IGI Global
Bibliographic data for series maintained by Journal Editor ().