Architectures for Enabling Flexible Business Processes: A Research Agenda
Yiwei Gong and
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Sietse Overbeek: Delft University of Technology, The Netherlands
Yiwei Gong: Delft University of Technology, The Netherlands
Marijn Janssen: Delft University of Technology, The Netherlands
International Journal of Organizational and Collective Intelligence (IJOCI), 2010, vol. 1, issue 3, 1-19
For decades, information systems have been designed for controlling and managing business processes. In the past, these systems were often monolithic in nature and not made for interacting and communicating with other systems. Today, departments and organizations must collaborate, which requires distributed Web-based systems to support the enactment of flexible business processes. In this paper, four architectures of process management systems are investigated by studying the components and the relationships with the tasks that make up the business processes. These different architectures support automation of non-repetitive, customized processes, and are compared based on dimensions of flexibility. This evaluation showed that the process orchestration architecture scored best, but still has its shortcomings. The results from the comparison are used for developing a research agenda that includes the suggestion to develop reference architecture for connecting individual architectural components.
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Persistent link: https://EconPapers.repec.org/RePEc:igg:joci00:v:1:y:2010:i:3:p:1-19
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