EconPapers    
Economics at your fingertips  
 

The Impact of Socio-Economic and Demographic Factors on the Use of Digital Access to Financial Services

Alexander Conrad (), Doris Neuberger (), Florian Peters () and Fabian Rösch ()
Additional contact information
Alexander Conrad: Eberswalde University of Applied Sciences for Sustainable Development, 16225 Eberswalde, Germany
Florian Peters: University of Rostock, 18057 Rostock, Germany
Fabian Rösch: Eberswalde University of Applied Sciences for Sustainable Development, 16225 Eberswalde, Germany

Credit and Capital Markets, 2019, vol. 52, issue 3, 295-321

Abstract: This paper investigates which socio-economic and demographic factors influence the demand for digital access to financial services. For this purpose, customer data from all public savings banks in Germany are linked with socio-economic and demographic data at regional level. As a result, attributes can be identified that promote a so-called informational divide. The risk of such a divide is comparatively high in rural, sparsely populated areas with a high average age of the population and in regions with a relatively low average formal education level. Here, people could lose access to basic financial services as a basis for economic and social participation as a result of ongoing digitisation.

JEL-codes: G21 L32 L38 L86 O33 R12 R20 R51 (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations: Track citations by RSS feed

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:kuk:journl:v:52:y:2019:i:3:p:295-321

Access Statistics for this article

More articles in Credit and Capital Markets from Credit and Capital Markets
Bibliographic data for series maintained by Credit and Capital Markets ().

 
Page updated 2019-11-07
Handle: RePEc:kuk:journl:v:52:y:2019:i:3:p:295-321