DECISION-MAKING PROCESS IN SOFTWARE PROJECT MANAGEMENT

Georgiana-Teodora Neacè˜u (), Olivia Maria-Magdalena Oprea (), Cătălina-Andreea Trä‚snea (), Costin-Anton Boiangiu (), Giorgiana Vlä‚sceanu () and Mihai-Lucian Voncilä‚ ()
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Costin-Anton Boiangiu: University Politehnica of Bucharest, Romania
Giorgiana Vlä‚sceanu: University Politehnica of Bucharest, Romania

Journal of Information Systems & Operations Management, 2022, vol. 16, issue 1, 30-44

Abstract: This research seeks to evaluate the cases when context and individual factors influence how decision-making works, leading to ineffective decision-making in the process. The central question for this study is: What facts influence software project managers in making decisions? The elements that impact the discoveries of the software project managers and their possible results demand concentration because project status (delays, success, or failure) mainly results from a series of bad decisions. The major intent of this research is to identify how these categories of factors influence decision-making: contextual factors (members of the team, stakeholders) and individual factors (previous experiences, feedback received, risk management) to increase the efficacy of project management. To obtain insights on how is functioning the decision-making process, in this paper, we conducted a practical study by investigating the results of a survey developed to catch the experiences of software project managers. Based on the study's findings, we concluded that one of the factors with the highest impact on the decision-making process is the feedback received by project managers from their team. In the second place, with lower influence, the factors are placed in the category of contextual factors (members of the team and stakeholders), which have an equal significance in decision-making. The last category of elements has the lowest impact on the decision-making process: previous experiences and risk management. In terms of risk management, most project managers are not afraid to assume risk, which has a negligible impact on making a decision.

Date: 2022
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