MANAGING TECHNOLOGICAL CHANGE IN INTERNATIONAL TOURISM BUSINESS

Camelia M. Gheorghe () and Mihai Sebea ()
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Camelia M. Gheorghe: Romanian-American University
Mihai Sebea: Romanian-American University

Journal of Information Systems & Operations Management, 2013, vol. 7, issue 2, 343-349

Abstract: Recent advances in technologies adjust the traditional business model in tourism, and it is expected to create new ones. The question is if companies could understand the benefit from becoming even more innovative and creative when it comes to their „smart” business strategies, in order to fully differentiate these efforts from traditional business operations. Even more, many of the traditional consumers, in the new context of ICTs development, have changed their buying habits and the consumption behaviour. They act different now, they changed the way of interacting with the others and with the business suppliers, and they also became more interested in taking part at the creation process. But are these the essential characteristics of the next generation tourists?

Keywords: tourism; technology; digital tourists; ICT; smart business; change (search for similar items in EconPapers)
Date: 2013
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