Artificial Intelligence Driven Alternative Dispute Resolution

Gyurász Zoltán () and Krkošková Ema
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Gyurász Zoltán: Department of Analytic Philosophy, Institute of Philosophy of the Slovak Academy of Sciences, v.v.i.
Krkošková Ema: Department of International Law and International Relations. Faculty of Law, Comenius University in Bratislava.

European Studies - The Review of European Law, Economics and Politics, 2024, vol. 11, issue 2, 33-49

Abstract: The utilization of new technologies in the legal domain is not a recent development. However, the idea of implementing artificial intelligence in the realm of dispute resolution has garnered significant attention lately, primarily due to its capacity to expedite the resolution process and mitigate financial expenditures. Alternative dispute resolution is a preferred method for resolving commercial and investment disputes due to its key advantages of neutrality, flexibility, and globally enforceable awards. The objective of this study is to investigate the integration of artificial intelligence within the framework of alternative dispute resolution processes. Directive 2013/11/EU on Consumer Alternative Dispute Resolution facilitates the resolution of disputes arising from contractual obligations between EU consumers and traders within the European Union. However, it is important to note that the Directive was drafted more than a decade ago and may not effectively address the evolving landscape of consumer market trends and new technologies.

Keywords: Alternative Dispute Resolution; Artificial Intelligence; European Union (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:eurstu:v:11:y:2024:i:2:p:33-49:n:1002

DOI: 10.2478/eustu-2024-0015

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