EconPapers    
Economics at your fingertips  
 

Trust and Financial Crisis Experiences

Carin Cruijsen, Jakob de Haan () and David-Jan Jansen

DNB Working Papers from Netherlands Central Bank, Research Department

Abstract: Using eight annual surveys from the Netherlands between 2006 and 2013, we examine whether financial crisis experiences affect trust in banks, trust in the banking supervisor, and generalized trust. Adverse experiences during the financial crisis do not only directly lower trust in banks, but also have a negative effect on generalized trust. Customers of a bank that ran into problems have less trust in banks than respondents without this experience. Our results also indicate that respondents who were customer of a bank that failed have a significantly stronger decline of generalized trust than respondents without this experience. Personal financial crisis experiences do not have a significant effect on trust in the banking supervisor.

Keywords: trust; bank bailout; bank failure; financial crisis; households; survey data (search for similar items in EconPapers)
JEL-codes: D10 D84 E58 (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-cba and nep-soc
Date: 2013-08
References: Add references at CitEc
Citations: Track citations by RSS feed

Downloads: (external link)
https://www.dnb.nl/en/binaries/working%20Paper%20389_tcm47-295960.pdf (application/pdf)

Related works:
Journal Article: Trust and Financial Crisis Experiences (2016) Downloads
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:dnb:dnbwpp:389

Access Statistics for this paper

More papers in DNB Working Papers from Netherlands Central Bank, Research Department Contact information at EDIRC.
Bibliographic data for series maintained by Richard Heuver ().

 
Page updated 2019-10-12
Handle: RePEc:dnb:dnbwpp:389