Survey shortcuts? Evidence from a payment diary survey
Lola Hernandez (),
Robbert-Jan 't Hoen and
DNB Working Papers from Netherlands Central Bank, Research Department
In this paper we examine the presence of panel conditioning in a payment diary survey studying the payment behavior of Dutch consumers. We analyze whether the reporting behavior of frequent participants in the payment survey systematically differs from that of less-frequent survey participants. We introduce refreshment groups that allow us to compare the reporting behavior of 'trained' and 'fresh' respondents, where the differences between reported values are used as a proxy for the panel conditioning effect. We find no consistent significant differences for the number and value of cash and debit card payments between trained and fresh respondents, for any demographic group, sector or transaction size. Likewise we find no consistent significant differences for the value of cash withdrawals between trained and fresh respondents. However we do find some signs of panel conditioning in the reported number of cash withdrawals
Keywords: payment behavior; diary studies; survey design; panel conditioning (search for similar items in EconPapers)
JEL-codes: C81 C93 D12 (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-pay
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4) Track citations by RSS feed
Downloads: (external link)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:dnb:dnbwpp:546
Access Statistics for this paper
More papers in DNB Working Papers from Netherlands Central Bank, Research Department Contact information at EDIRC.
Bibliographic data for series maintained by Richard Heuver ().