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L’impact des bénéfices perçus des programmes de fidélisation sur la fidélité à l’enseigne: le rôle médiateur de la fidélité au programme de fidélité

Brahim Idir
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Brahim Idir: CEPN - Centre d'Economie de l'Université Paris Nord - UP13 - Université Paris 13 - USPC - Université Sorbonne Paris Cité - CNRS - Centre National de la Recherche Scientifique

CEPN Working Papers from HAL

Date: 2018-10-17
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