Manufacturing & Service Operations Management
2011 - 2026
From INFORMS Contact information at EDIRC. Bibliographic data for series maintained by Chris Asher (). Access Statistics for this journal.
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Volume 28, issue 3, 2026
- OM Forum—Supply Chain Management in the AI Era: A Vision Statement from the Operations Management Community pp. 687-705

- Maxime C. Cohen, Tinglong Dai, Georgia Perakis, Narendra Agrawal, Gad Allon, Robert N. Boute, Gérard P. Cachon, Zhe Chen, Morris Cohen, Rares Cristian, Vinayak Deshpande, Francis de Véricourt, Jan C. Fransoo, Joren Gijsbrechts, Pavithra Harsha, Ming Hu, Pınar Keskinocak, Caleb Kwon, Hau Lee, Sheng Liu, Konstantina Mellou, Ishai Menache, Jason Miller, Serguei Netessine, Tava Lennon Olsen, Jeevan Pathuri, Robert Peels, Yongzhi Qi, Ananth Raman, Anne Robinson, Zuo-Jun Max Shen, Masha Shunko, David Simchi-Levi, Hannah Smalley, Jing-Sheng Song, Jayashankar M. Swaminathan, Christopher Tang, Sridhar Tayur, Maxi Udenio, Jan Van Mieghem, Yuqian Xu and Dennis Zhang
- A Feature-Based Consideration Set Choice Model for Online Retailing pp. 706-725

- Mohammad Amin Farzaneh, Sajad Modaresi and Ashwin Venkataraman
- A Behavioral Study of Assortment Planning pp. 726-741

- Yulia Vorotyntseva and Dorothée Honhon
- Order Ahead for Pickup: Promise or Peril? pp. 742-761

- Ke Sun, Yunan Liu and Luyi Yang
- Supply Chain Nearshoring in Response to Regional Value Content Requirements pp. 762-782

- Jonathan Hsu, Zhi Li and Jing Wu
- Sound of Silence: When to Conceal Attribute Information? The Roles of Consumer Search, Inventory, and Channel Structure pp. 783-801

- Zihao Chen, Xingyu Fu, Pin Gao and Ying-Ju Chen
- Penalizing Lateness or Sharing Cost: Project Outsourcing via Request-for-Quote pp. 802-821

- Chengfan Hou, Mengshi Lu, Tianhu Deng and Zuo-Jun Max Shen
- The Focal Multinomial Logit Model: Threshold Effects on Consumer Choice, Assortment, Pricing and Estimation pp. 822-840

- Lei Guan, Kameng Nip, Ruxian Wang and Lianmin Zhang
- On Data-Driven Prescriptive Analytics with Side Information: A Regularized Nadaraya–Watson Approach pp. 841-859

- Yijie Wang, Prateek R. Srivastava, Grani A. Hanasusanto and Chin Pang Ho
- Trade Credit with Costly Sales Revenue Verification pp. 860-876

- Paola Martin and Diwakar Gupta
- Adaptive Behavior of Service Providers to Schedule Deviations and Its Consequences: Evidence from Operating Rooms pp. 877-894

- Yiwen Jin, Yichuan Ding, Steven M. Shechter and Jugpal S. Arneja
- The Economics of Bestsellers: Consumer Search, Sales Ranking, and Social Learning pp. 895-916

- Wentao Lu and Man Yu
- Economics of Multitier Supply Chain Financing pp. 917-934

- Yoko Shibuya and Volodymyr Babich
- Online Facility Location: Running Stores on Wheels with Spatial Demand Learning pp. 935-955

- Junyu Cao, Wei Qi and Yan Zhang
- Markov Chain–Based Policies for Multistage Stochastic Integer Linear Programming with an Application to Disaster Relief Logistics pp. 956-974

- Margarita Castro, Merve Bodur and Yongjia Song
- Is IT That You Can’t Learn, Or You Won’t Learn? Technology-Enabled Monitoring and Heterogeneity in Sales Performance pp. 975-994

- Yingda Lu, Ioannis Bellos, Brad N. Greenwood and Liqiang Huang
- Robust Appointment Scheduling with Waiting Time Guarantees pp. 995-1009

- Carolin Bauerhenne, Rainer Kolisch and Andreas S. Schulz
Volume 28, issue 2, 2026
- On Repeat: Does Iteration Drive Innovation? pp. 343-361

- Evgeny Kagan, Christian Jost, Tobias Lieberum and Sebastian Schiffels
- The Role of Information, Rewards, and Convenience in Take-Back Programs for Clothing pp. 362-380

- Erin C. McKie, Anna Sáez de Tejada Cuenca and Vishal Agrawal
- Platform Certification and Seller Disclosure in Online Selling pp. 381-399

- Xu Guan, Yuan Jiang and Yulan Wang
- On-Demand Service Sharing via Collective Dynamic Pricing pp. 400-420

- Mustafa Dogan and Alexandre Jacquillat
- Challenge Accepted: The Effects of Contest Participation on a User-Generated Content Community pp. 421-439

- Jörg Claussen, Maria A. Halbinger and Lior Zalmanson
- Capacity Planning for Resource Turnaround Operations pp. 440-458

- Buyun Li and Vincent W. Slaugh
- Experienced and Prospective Wait in Queues: A Behavioral Investigation pp. 459-478

- Jing Luo, León Valdés and Sera Linardi
- Batching and Greedy Policies: How Good Are They in Dynamic Matching? pp. 479-495

- Myungeun Eom and Alejandro Toriello
- On the Supply of Autonomous Vehicles in Platforms pp. 496-516

- Daniel Freund, Ilan Lobel and Jiayu (Kamessi) Zhao
- Queueing Causal Models: Comparative Analytics in Queueing Systems pp. 517-536

- Opher Baron, Dmitry Krass, Arik Senderovich, Mark van der Laan and Zhenghang Xu
- Multiproduct Inventory Systems with Upgrading: Replenishment, Allocation, and Online Learning pp. 537-557

- Jingwen Tang, Izak Duenyas, Cong Shi and Nan Yang
- Operational Decision Making Around Movie Piracy and Theatrical Release: A Structural Model of Movie Piracy vs. Legal (in-Theater) Consumption pp. 558-576

- Helen Shuxuan Zeng, Yan Huang, Gordon Burtch and Michael D. Smith
- Tides Need STEMMED: A Locally Operating Spatiotemporal Mutually Exciting Point Process with Dynamic Network for Improving Opioid Overdose Death Prediction pp. 577-593

- Che-Yi Liao, Zheng Dong, Gian-Gabriel P. Garcia, Kamran Paynabar, Yao Xie and Mohammad S. Jalali
- When Should Fractional-Dose Vaccines Be Used? pp. 594-609

- Francis de Véricourt, Jérémie Gallien and Naireet Ghosh
- Welfare Impact of Bilateral Rating Display in Ride-Sharing Platforms pp. 610-623

- Chen Jin, Kartik Hosanagar and Senthil Veeraraghavan
- On Size Substitution and Its Role in Assortment and Inventory Planning pp. 624-642

- Yi-Chun Akchen and Felipe Caro
- Forced Labor in Labor Supply Chains: Contracting and Information Asymmetry pp. 643-662

- Felix Papier, Christopher Tang and Javaiz Parappathodi
- The Unintended Carbon Impacts of Large-Scale Electricity Storage pp. 663-685

- Clarisse Dupont, Olga Heijmans-Kuryatnikova, Yashar Ghiassi-Farrokhfal and Derek Bunn
Volume 28, issue 1, 2026
- When Does Collocation of Physical and Mental Health Services Matter? pp. 1-19

- Vishal Ahuja, Carlos A. Alvarez and Bradley R. Staats
- It Takes Two to Make It Right: How Nurses’ Response to Sepsis Alerts Impacts Physicians’ Process Compliance pp. 20-41

- Mehmet U. S. Ayvaci, Zahra Mobini and Özalp Özer
- Strategic Communications with Socializing Agents Under Unknown Public Health Threats pp. 42-56

- Ailing Xu, Zhenxiao Chen, Qiao-Chu He and Ying-Ju Chen
- Hospital vs. Home Care: Trading off Predischarge and Postdischarge Infection and Mortality Risks pp. 57-75

- Mor Armony and Galit Bracha Yom-Tov
- An Operational View on Managing Mass Trauma Events pp. 76-99

- Noa Zychlinski
- A Market-Based Mechanism for Global Vaccine Procurement Coalitions pp. 100-116

- Luyi Gui
- Impacts of Care Provider Collaborations on the Service Time for Inpatient Stays: An Analysis Using Electronic Health Record Audit Logs and Dynamic Graphs pp. 117-132

- Gaurav Jetley and He Zhang
- Linking Multisite Sex Ad Data at the Individual Level to Aid Counter-Trafficking Efforts pp. 133-152

- Nickolas Freeman, Greg Bott, Burcu Keskin, Jason Parton and James Cochran
- Ad Blockers and Ad Quality pp. 153-171

- Jingyan Li, Quan Zheng, Shichang Li, Jie Wu and Duo Shi
- A Unified Framework to Impose Market Share Constraints for Selected Product Classes: Randomized and Deterministic Assortments Under the Multinomial Logit Model pp. 172-192

- Wenchang Zhu, Paat Rusmevichientong and Huseyin Topaloglu
- Emission Reduction Through Regulating Indirect Sources pp. 193-211

- Sai Zhao, Luyi Gui and Shiliang Cui
- The Impact of Customer Information on Service Supply and Demand: Evidence from a Large Live-Streaming Experiment pp. 212-230

- Zhiyu Zeng, Nicholas Clyde, Hengchen Dai, Dennis J. Zhang, Zhiwei Xu and Zuo-Jun Max Shen
- Fighting Together: Agency vs. Wholesale Distribution Contracts for Digital Content Supply Chains in the Presence of Piracy pp. 231-254

- Prasenjit Mandal and Abhishek Roy
- Dynamic Pricing and Inventory Control for Substitutable Products Based on Market Conditions pp. 255-270

- Jing-Sheng Song, Zhengliang Xue and Xiaobei Shen
- Privacy-Preserving Personalized Recommender Systems pp. 271-289

- Xingyu Fu, Ningyuan Chen, Pin Gao and Yang Li
- A Rolling Recruitment Process Under Applicant Stochastic Departures pp. 290-307

- Chenyin Gong and Qing Li
- Managing Service Systems with Overconfident Customers pp. 308-325

- Na Zhang, Anand Paul and Xu Sun
- A Firm’s Operational Risk: Data Set and Empirical Evidence pp. 326-341

- Vivek Astvansh and Joseph J. Simpson
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