Manufacturing & Service Operations Management

2011 - 2026

From INFORMS
Contact information at EDIRC.
Bibliographic data for series maintained by Chris Asher ().

Access Statistics for this journal.
Is something missing from the series or not right? See the RePEc data check for the archive and series.

Volume 28, issue 4, 2026

Cancer Screening Outreach Guided by Machine Learning: The Benefits of Proactive Care pp. 1011-1030

Minje Park, Carri W. Chan, Keith Boell, Elliot G. Mitchell, Abdul A. Tariq and David K. Vawdrey

Enhancing Volunteer Retention: The Role of Experienced Volunteers pp. 1031-1050

Vinit S. Tipnis, Christopher J. Chen and Fei Gao

The Nonlinear Impact of Promised Delivery Time on Online Purchasing pp. 1051-1067

Shin Oblander and Kinshuk Jerath

Contextual Stochastic Optimization for Omnichannel Multicourier Order Fulfillment Under Delivery Time Uncertainty pp. 1068-1090

Tinghan Ye, Sikai Cheng, Amira Hijazi and Pascal Van Hentenryck

Flexible Data Aggregation for Prediction and Decision Making with Contextual Information: Applications in Retailing pp. 1091-1111

Zhenkang Peng, Chengzhang Li, Ying Rong, Zichao Luo, Guangrui Ma and Mingyong Zhao

Data-Driven Pricing for Availability-Based Upgrades Under a Multiple Binary Choice Model with Copula pp. 1112-1132

Övünç Yılmaz, Farbod Ekbatani, Zifeng Zhao, Ruxian Wang and Andrew Vakhutinsky

Valuing Influence with Social Learning pp. 1133-1153

Hyun-Soo Ahn, Christopher Thomas Ryan, Joline Uichanco and Mengzhenyu Zhang

3D Printer Rentals: Technical Service Design and Pricing for Customers of Varying Expertise pp. 1154-1171

Yue Zhang and Brian Tomlin

Robust Generator Maintenance Schedule for Frequency-Secure Power Systems pp. 1172-1191

Yang Yang, Qiuzhuang Sun, Jimmy Chih-Hsien Peng, Loon Ching Tang and Zhisheng Ye

Human-Centric Order Picking: Performance Prediction and Robot Assignment at a Robotic Fulfillment Center pp. 1192-1208

Zhiqiao Wu, Jian Luo, Zhaowei Hao and Wei Qi

Quality Signaling in Rewards-Based Crowdfunding: The Role of Deferred Payments pp. 1209-1226

Jiancheng Lyu, Xiaobei Shen, Yuqian Zhou and Xiangyin Kong

Product Information Display Optimization with Quality Uncertainty and Returns pp. 1227-1247

Yang Lu, Ruxian Wang, Xiaoming Yan and Yugang Yu

Distributionally Robust Monopoly Pricing: Switching from Low to High Prices in Volatile Markets pp. 1248-1265

Tim S. G. van Eck, Pieter Kleer and Johan S. H. van Leeuwaarden

Discrete Choice Models with Piecewise Linear Utility: Modeling, Estimation, and Pricing pp. 1266-1285

Chenxu Ke, Ruxian Wang and Zifeng Zhao

How Forced Intervention Facilitates AI Adoption pp. 1286-1306

Xinyu Cao, Chenshan Hu, Jiankun Sun and Dennis J. Zhang

The Role of Product Quality in Marketplaces pp. 1307-1323

Leela Nageswaran, Aditya Jain and Haresh Gurnani

Strategic Data Analytics Under Supplier Encroachment pp. 1324-1338

Yonghui Chen, Guangrui Ma, Qiao-Chu He, Ying-Ju Chen and Zuo-Jun Max Shen

Analytics with Robust Epidemiological Compartmental Optimization Models pp. 1339-1357

Chenyi Fu, Minglong Zhou, Zhiyuan Lou, Jingui Xie, Melvyn Sim and Kelvin Bryan Tan

Erratum to “Multicriteria Course Mode Selection and Classroom Assignment Under Sudden Space Scarcity” pp. 1358-1360

Mehran Navabi-Shirazi, Mohamed El Tonbari, Natashia Boland, Dima Nazzal and Lauren Nicole Steimle

Volume 28, issue 3, 2026

OM Forum—Supply Chain Management in the AI Era: A Vision Statement from the Operations Management Community pp. 687-705

Maxime C. Cohen, Tinglong Dai, Georgia Perakis, Narendra Agrawal, Gad Allon, Robert N. Boute, Gérard P. Cachon, Zhe Chen, Morris Cohen, Rares Cristian, Vinayak Deshpande, Francis de Véricourt, Jan C. Fransoo, Joren Gijsbrechts, Pavithra Harsha, Ming Hu, Pınar Keskinocak, Caleb Kwon, Hau Lee, Sheng Liu, Konstantina Mellou, Ishai Menache, Jason Miller, Serguei Netessine, Tava Lennon Olsen, Jeevan Pathuri, Robert Peels, Yongzhi Qi, Ananth Raman, Anne Robinson, Zuo-Jun Max Shen, Masha Shunko, David Simchi-Levi, Hannah Smalley, Jing-Sheng Song, Jayashankar M. Swaminathan, Christopher Tang, Sridhar Tayur, Maxi Udenio, Jan Van Mieghem, Yuqian Xu and Dennis Zhang

A Feature-Based Consideration Set Choice Model for Online Retailing pp. 706-725

Mohammad Amin Farzaneh, Sajad Modaresi and Ashwin Venkataraman

A Behavioral Study of Assortment Planning pp. 726-741

Yulia Vorotyntseva and Dorothée Honhon

Order Ahead for Pickup: Promise or Peril? pp. 742-761

Ke Sun, Yunan Liu and Luyi Yang

Supply Chain Nearshoring in Response to Regional Value Content Requirements pp. 762-782

Jonathan Hsu, Zhi Li and Jing Wu

Sound of Silence: When to Conceal Attribute Information? The Roles of Consumer Search, Inventory, and Channel Structure pp. 783-801

Zihao Chen, Xingyu Fu, Pin Gao and Ying-Ju Chen

Penalizing Lateness or Sharing Cost: Project Outsourcing via Request-for-Quote pp. 802-821

Chengfan Hou, Mengshi Lu, Tianhu Deng and Zuo-Jun Max Shen

The Focal Multinomial Logit Model: Threshold Effects on Consumer Choice, Assortment, Pricing and Estimation pp. 822-840

Lei Guan, Kameng Nip, Ruxian Wang and Lianmin Zhang

On Data-Driven Prescriptive Analytics with Side Information: A Regularized Nadaraya–Watson Approach pp. 841-859

Yijie Wang, Prateek R. Srivastava, Grani A. Hanasusanto and Chin Pang Ho

Trade Credit with Costly Sales Revenue Verification pp. 860-876

Paola Martin and Diwakar Gupta

Adaptive Behavior of Service Providers to Schedule Deviations and Its Consequences: Evidence from Operating Rooms pp. 877-894

Yiwen Jin, Yichuan Ding, Steven M. Shechter and Jugpal S. Arneja

The Economics of Bestsellers: Consumer Search, Sales Ranking, and Social Learning pp. 895-916

Wentao Lu and Man Yu

Economics of Multitier Supply Chain Financing pp. 917-934

Yoko Shibuya and Volodymyr Babich

Online Facility Location: Running Stores on Wheels with Spatial Demand Learning pp. 935-955

Junyu Cao, Wei Qi and Yan Zhang

Markov Chain–Based Policies for Multistage Stochastic Integer Linear Programming with an Application to Disaster Relief Logistics pp. 956-974

Margarita Castro, Merve Bodur and Yongjia Song

Is IT That You Can’t Learn, Or You Won’t Learn? Technology-Enabled Monitoring and Heterogeneity in Sales Performance pp. 975-994

Yingda Lu, Ioannis Bellos, Brad N. Greenwood and Liqiang Huang

Robust Appointment Scheduling with Waiting Time Guarantees pp. 995-1009

Carolin Bauerhenne, Rainer Kolisch and Andreas S. Schulz

Volume 28, issue 2, 2026

On Repeat: Does Iteration Drive Innovation? pp. 343-361

Evgeny Kagan, Christian Jost, Tobias Lieberum and Sebastian Schiffels

The Role of Information, Rewards, and Convenience in Take-Back Programs for Clothing pp. 362-380

Erin C. McKie, Anna Sáez de Tejada Cuenca and Vishal Agrawal

Platform Certification and Seller Disclosure in Online Selling pp. 381-399

Xu Guan, Yuan Jiang and Yulan Wang

On-Demand Service Sharing via Collective Dynamic Pricing pp. 400-420

Mustafa Dogan and Alexandre Jacquillat

Challenge Accepted: The Effects of Contest Participation on a User-Generated Content Community pp. 421-439

Jörg Claussen, Maria A. Halbinger and Lior Zalmanson

Capacity Planning for Resource Turnaround Operations pp. 440-458

Buyun Li and Vincent W. Slaugh

Experienced and Prospective Wait in Queues: A Behavioral Investigation pp. 459-478

Jing Luo, León Valdés and Sera Linardi

Batching and Greedy Policies: How Good Are They in Dynamic Matching? pp. 479-495

Myungeun Eom and Alejandro Toriello

On the Supply of Autonomous Vehicles in Platforms pp. 496-516

Daniel Freund, Ilan Lobel and Jiayu (Kamessi) Zhao

Queueing Causal Models: Comparative Analytics in Queueing Systems pp. 517-536

Opher Baron, Dmitry Krass, Arik Senderovich, Mark van der Laan and Zhenghang Xu

Multiproduct Inventory Systems with Upgrading: Replenishment, Allocation, and Online Learning pp. 537-557

Jingwen Tang, Izak Duenyas, Cong Shi and Nan Yang

Operational Decision Making Around Movie Piracy and Theatrical Release: A Structural Model of Movie Piracy vs. Legal (in-Theater) Consumption pp. 558-576

Helen Shuxuan Zeng, Yan Huang, Gordon Burtch and Michael D. Smith

Tides Need STEMMED: A Locally Operating Spatiotemporal Mutually Exciting Point Process with Dynamic Network for Improving Opioid Overdose Death Prediction pp. 577-593

Che-Yi Liao, Zheng Dong, Gian-Gabriel P. Garcia, Kamran Paynabar, Yao Xie and Mohammad S. Jalali

When Should Fractional-Dose Vaccines Be Used? pp. 594-609

Francis de Véricourt, Jérémie Gallien and Naireet Ghosh

Welfare Impact of Bilateral Rating Display in Ride-Sharing Platforms pp. 610-623

Chen Jin, Kartik Hosanagar and Senthil Veeraraghavan

On Size Substitution and Its Role in Assortment and Inventory Planning pp. 624-642

Yi-Chun Akchen and Felipe Caro

Forced Labor in Labor Supply Chains: Contracting and Information Asymmetry pp. 643-662

Felix Papier, Christopher Tang and Javaiz Parappathodi

The Unintended Carbon Impacts of Large-Scale Electricity Storage pp. 663-685

Clarisse Dupont, Olga Heijmans-Kuryatnikova, Yashar Ghiassi-Farrokhfal and Derek Bunn

Volume 28, issue 1, 2026

When Does Collocation of Physical and Mental Health Services Matter? pp. 1-19

Vishal Ahuja, Carlos A. Alvarez and Bradley R. Staats

It Takes Two to Make It Right: How Nurses’ Response to Sepsis Alerts Impacts Physicians’ Process Compliance pp. 20-41

Mehmet U. S. Ayvaci, Zahra Mobini and Özalp Özer

Strategic Communications with Socializing Agents Under Unknown Public Health Threats pp. 42-56

Ailing Xu, Zhenxiao Chen, Qiao-Chu He and Ying-Ju Chen

Hospital vs. Home Care: Trading off Predischarge and Postdischarge Infection and Mortality Risks pp. 57-75

Mor Armony and Galit Bracha Yom-Tov

An Operational View on Managing Mass Trauma Events pp. 76-99

Noa Zychlinski

A Market-Based Mechanism for Global Vaccine Procurement Coalitions pp. 100-116

Luyi Gui

Impacts of Care Provider Collaborations on the Service Time for Inpatient Stays: An Analysis Using Electronic Health Record Audit Logs and Dynamic Graphs pp. 117-132

Gaurav Jetley and He Zhang

Linking Multisite Sex Ad Data at the Individual Level to Aid Counter-Trafficking Efforts pp. 133-152

Nickolas Freeman, Greg Bott, Burcu Keskin, Jason Parton and James Cochran

Ad Blockers and Ad Quality pp. 153-171

Jingyan Li, Quan Zheng, Shichang Li, Jie Wu and Duo Shi

A Unified Framework to Impose Market Share Constraints for Selected Product Classes: Randomized and Deterministic Assortments Under the Multinomial Logit Model pp. 172-192

Wenchang Zhu, Paat Rusmevichientong and Huseyin Topaloglu

Emission Reduction Through Regulating Indirect Sources pp. 193-211

Sai Zhao, Luyi Gui and Shiliang Cui

The Impact of Customer Information on Service Supply and Demand: Evidence from a Large Live-Streaming Experiment pp. 212-230

Zhiyu Zeng, Nicholas Clyde, Hengchen Dai, Dennis J. Zhang, Zhiwei Xu and Zuo-Jun Max Shen

Fighting Together: Agency vs. Wholesale Distribution Contracts for Digital Content Supply Chains in the Presence of Piracy pp. 231-254

Prasenjit Mandal and Abhishek Roy

Dynamic Pricing and Inventory Control for Substitutable Products Based on Market Conditions pp. 255-270

Jing-Sheng Song, Zhengliang Xue and Xiaobei Shen

Privacy-Preserving Personalized Recommender Systems pp. 271-289

Xingyu Fu, Ningyuan Chen, Pin Gao and Yang Li

A Rolling Recruitment Process Under Applicant Stochastic Departures pp. 290-307

Chenyin Gong and Qing Li

Managing Service Systems with Overconfident Customers pp. 308-325

Na Zhang, Anand Paul and Xu Sun

A Firm’s Operational Risk: Data Set and Empirical Evidence pp. 326-341

Vivek Astvansh and Joseph J. Simpson