Combining Planned and Emergent Change in a Healthcare Lean Transformation

Ann Esain, Sharon Williams and Lynn Massey

Public Money & Management, 2008, vol. 28, issue 1, 21-26

Abstract: Drawing on empirical evidence gathered from a Lean programme, focusing on 5S, being undertaken by a large NHS trust, this article considers how to effect change in public service organizations.

Date: 2008
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DOI: 10.1111/j.1467-9302.2008.00614.x

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