Human Knowledge Resources and Interorganizational Systems

Mohammed Ibrahim, Piet Ribbers and B.W.M. Bettonvil

ERIM Report Series Research in Management from Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam

Abstract: This paper analyses how human knowledge resources affect capabilities and subsequently attainment of operational and strategic benefits. We test a conceptual model using data from two qualitative case studies and a quantitative field study. The findings indicate that human knowledge positively influences IOS capabilities related to cross-organizational business processes and transfer of knowledge. The data show that strategic benefits are the consequence of knowledge transfer, when the transfer supports business processes resulting in operational benefits.

Keywords: Human Knowledge; IOS capabilities; Interorganizational systems; Strategic benefits; resource-based view (search for similar items in EconPapers)
JEL-codes: L15 L22 M M19 O32 (search for similar items in EconPapers)
Date: 2007-07-16
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:ems:eureri:10457

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