Knowledge Management System for Cluster Development in Small and Medium Enterprises

Pradorn Sureephong (), Nopasit Chakpitak, Yacine Ouzrout (), Gilles Neubert and Abdelaziz Bouras
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Pradorn Sureephong: LIESP - Laboratoire d'Informatique pour l'Entreprise et les Systèmes de Production - UL2 - Université Lumière - Lyon 2 - ECL - École Centrale de Lyon - Université de Lyon - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon - INSA Lyon - Institut National des Sciences Appliquées de Lyon - Université de Lyon - INSA - Institut National des Sciences Appliquées
Nopasit Chakpitak: LIESP - Laboratoire d'Informatique pour l'Entreprise et les Systèmes de Production - UL2 - Université Lumière - Lyon 2 - ECL - École Centrale de Lyon - Université de Lyon - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon - INSA Lyon - Institut National des Sciences Appliquées de Lyon - Université de Lyon - INSA - Institut National des Sciences Appliquées
Yacine Ouzrout: LIESP - Laboratoire d'Informatique pour l'Entreprise et les Systèmes de Production - UL2 - Université Lumière - Lyon 2 - ECL - École Centrale de Lyon - Université de Lyon - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon - INSA Lyon - Institut National des Sciences Appliquées de Lyon - Université de Lyon - INSA - Institut National des Sciences Appliquées
Gilles Neubert: LIESP - Laboratoire d'Informatique pour l'Entreprise et les Systèmes de Production - UL2 - Université Lumière - Lyon 2 - ECL - École Centrale de Lyon - Université de Lyon - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon - INSA Lyon - Institut National des Sciences Appliquées de Lyon - Université de Lyon - INSA - Institut National des Sciences Appliquées
Abdelaziz Bouras: LIESP - Laboratoire d'Informatique pour l'Entreprise et les Systèmes de Production - UL2 - Université Lumière - Lyon 2 - ECL - École Centrale de Lyon - Université de Lyon - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon - INSA Lyon - Institut National des Sciences Appliquées de Lyon - Université de Lyon - INSA - Institut National des Sciences Appliquées

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Abstract: Many countries such as Canada, Japan, Korea and France gains their competitive advantage through the utilization of clusters development. A cluster contains many Small and Medium Enterprises (SMEs) operating in the same or similar industry strongly connected with each other to produce good and services.,In developing country , especially, Small and Medium Enterprises (SMEs) take very important role to their economic. Most governments, as facilitator, support cluster through initiate help and encourage SMEs' linkage to reach the concept of industry cluster. Many literature reviewed claimed that the most difficult processes in creating a cluster is the development and sustain the collaboration to connect these SMEs together. After some investigation, the problem of creating SMEs connection is information sharing at micro-economic level.. Knowledge sharing is one of the most important key success factors of cluster management to gain collaboration among SMEs since there are abundant of explicit and tacit knowledge within each SMEs in a cluster. Naturally, most firms do not want to share their business information and knowledge. In reality, however they needs these information to successfully manage their business cluster. It is crucial and necessary we find out what kind of information or knowledge they want to know and shareable among them in order to manage cluster successfully. Many operation management techniques already existed in many firms. One of the ways to help knowledge sharing operate successfully using information technology as a tool is directed to Knowledge Management System (KMS). This methods can help facilitate the communication and information flow and needs to be investigated further to help maintain the cluster collaboration and knowledge sharing.. This paper propose framework and methodology for analyzing, industry cluster for the sustain the lifecycle of cluster.

Date: 2006-12-12
Note: View the original document on HAL open archive server: https://hal.science/hal-00156803
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Published in International Conference on Software, Knowledge, Information Management and Applications (SKIMA), Dec 2006, Chiang Mai, Thailand. pp.15-20

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