Information Cascades and Online Rating Games

Oussama Fadil and Jake Soloff

Papers from arXiv.org

Abstract: Through mathematical analysis and simulations, online ratings and their impact on businesses are characterized through two parameters: an inherent and objective restaurant quality factor, and the accuracy of customers' gut feeling about a business. Within this model, it is found that online ratings are seldom accurate mainly because of the low or high accuracy in customers' gut feelings.

Date: 2015-08
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