Impression Management in the Sharing Economy: Understanding the Effect of Response Strategy to Negative Reviews

Olga Abramova, Hanna Krasnova, Tetiana Shavanova, Andrea Fuhrer and Peter Buxmann

Publications of Darmstadt Technical University, Institute for Business Studies (BWL) from Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL)

Date: 2016
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Published in Die Unternehmung 1 (2016) : pp. 58-73

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http://dx.doi.org/10.5771/0042-059X-2016-1-58

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Persistent link: https://EconPapers.repec.org/RePEc:dar:wpaper:84838

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