Cadres intermédiaires en grande distribution. Quels facilitateurs de bienfaits pour les managers de rayon dans un contexte collaboratif ?

Salomée Ruel, Jean-Pierre Dumazert () and Faniry Moreau ()
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Jean-Pierre Dumazert: Sup de Co La Rochelle - Ecole Supérieure de Commerce de la Rochelle - Groupe Sup de Co La Rochelle
Faniry Moreau: Sup de Co La Rochelle - Ecole Supérieure de Commerce de la Rochelle - Groupe Sup de Co La Rochelle

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Abstract: This article investigates the notion of greater well-being at work in a context of collabora-tive logistics in mass-market retailing industry. To answer the research objectives, our approach is mainly qualitative and exploratory. The investigation takes place in three companies from the mass-market retailing industry, with section managers. The case-study methodology was chosen and several semi-directive interviews were led. The results show that, if the section managers do not inevitably need to understand well their role so that the collaborative approach succeeds on the simple technical plan, on the managerial plan the feeling of greater well-being at work and a better presence in the work, or «the emergence», of the section manager are increased by the clear and explicit understanding of his or her role as well as by its recognition by the hierarchy.

Keywords: Proximity manager; Intermediate executive; Well-being at work; Collaborative logistics; Manager de proximité; Cadre intermédiaire; Mieux-être; Logistique collaborative (search for similar items in EconPapers)
Date: 2017-12-01
Note: View the original document on HAL open archive server: https://hal.science/hal-01856608
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Published in Management & sciences sociales, 2017, La diversité : regards croisés Aujourd'hui et demain, 23, pp.101-119

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